Privacy Policy

Last updated: 4/1/2026

At Murkaverse ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Murkaverse mobile application (available on iOS and Android) and our web trial service (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

• Dream Content: When you use our AI dream interpreter, you may share details about your dreams, which may contain personal information, emotions, or experiences.
• Account Information: When you create an account, we collect your username, email address, and any profile information you choose to provide.
• Contact Information: When you contact us for support or subscribe to our newsletter, we collect your name, email address, and any message content you provide.
• App Usage Data: Information about how you interact with our mobile app, including features used, time spent, and preferences.

1.2 Automatically Collected Information

• App Usage Data: Information about how you interact with our app, including features used, time spent, and preferences.
• App Performance Data: Crash reports, performance metrics, and error logs to improve app stability.
• Network Information: Connection type and network status for service optimization.

2. How We Use Your Information

2.1 Primary Uses

• AI Dream Interpretation: To provide personalized dream analysis and interpretation services through our AI technology.
• App Functionality: To enable core app features, user authentication, and personalized experiences.
• Service Improvement: To enhance our AI models, improve app performance, and develop new features.
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
• Security: To protect against fraud, abuse, and ensure the security of our Service.

2.2 Legal Basis for Processing (GDPR)

• Legitimate Interest: To provide and improve our services, ensure security, and prevent fraud. This is our primary legal basis for processing your data when you use our app.
• Contract Performance: To fulfill our obligations when you use our services.
• Consent: For optional features or marketing communications, when you explicitly agree to our processing of your personal data.

3. Data Sharing and Disclosure

3.1 Third-Party Services

• AI Processing Services: We use third-party AI services to process dream interpretation requests. These services process your dream content according to their respective privacy policies.
• Communication Services: We use third-party services for newsletter management and contact form processing. These services process your contact information according to their respective privacy policies.
• Analytics Services: We may use analytics services to understand app usage patterns and improve our service.
• App Store Platforms: Apple App Store and Google Play Store may collect certain information as outlined in their respective privacy policies.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

4. Mobile App Specific Privacy

4.1 App Permissions

Our app may request the following permissions:

• Internet Access: Required for AI dream interpretation and app functionality.
• Storage Access: To save dream interpretations and app data locally.
• Notifications: To send you updates about new features and dream insights (optional).

4.2 App Store Compliance

• Apple App Store: Our app complies with Apple's App Store Review Guidelines and privacy requirements.
• Google Play Store: Our app complies with Google Play's Developer Program Policies and privacy requirements.
• Privacy Labels: We provide accurate privacy labels and information as required by app stores.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• End-to-end encryption for dream content and personal data
• Secure data transmission using HTTPS/TLS protocols
• Regular security assessments and app updates
• Access controls and authentication measures
• Secure data storage with encryption at rest
• App security measures including code obfuscation and tamper detection

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Dream Content: Processed for interpretation and then deleted within 30 days, unless you request deletion sooner.
• Account Data: Retained until you delete your account or request deletion.
• App Usage Data: Retained for up to 2 years for analytics and service improvement.
• Contact Information: Retained until you unsubscribe or request deletion.

7. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Portability: Request transfer of your data to another service provider.
• Objection: Object to processing of your data for specific purposes.
• Restriction: Request limitation of processing in certain circumstances.
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws, including Standard Contractual Clauses where applicable.

10. App Updates and Changes

We may update our app and this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website, updating the app, and updating the "Last updated" date. Your continued use of our Service after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: